Enhancing Cardiac Care: The Innovative Model of Care Project


Humber River Health recognizes that modern challenges are best met with modern solutions, and understands the importance of collaboration with like-minded organizations to advance health access, enhance efficiency, and improve patient outcomes. 

To this end, Humber River Health partnered with TeleVU and OBIO®, two organizations focused on healthcare innovation, and successfully completed the Innovative Model of Care Project. 

Leveraging TeleVU’s augmented reality and artificial intelligence tool, TelePresence, and the BioVU Remote Patient Monitoring (RPM) platform, this groundbreaking initiative has created a transformative real-time, remote cardiac care model designed to elevate patient care, improve clinic efficiency, and reduce patient wait times and backlogs. 

The TelePresence platform employs smart glasses and connected devices to facilitate real-time, interactive communication between Humber’s cardiac technicians and cardiologists. By enabling remote assistance during patient procedures, the platform saves time, heightens hospital workflow, and improves care delivery by allowing staff to manage cardiac patients in real-time. 

Whether additional consultations during procedures or interpreting devices like pacemakers and ICDs, TeleVU optimizes time and capacity by allowing healthcare professionals to manage more patients safely in both the cardiac device clinic and the procedure room, even after hours. 

“The collaboration with TeleVU and OBIO®, and leveraging these innovative augmented reality and artificial intelligence technologies has enabled us to further enhance our cardiac care model,” said Dr. Douglas Ng, Humber River Health. “This partnership aligns seamlessly with Humber River Health’s commitment to driving innovation for improved patient experiences and outcomes.”

Patient-centered care beyond hospital walls

With the BioVU RPM platform, Humber River Health’s commitment to patient-centered care extends beyond the hospital. Working in conjunction with the TelePresence platform, BioVU enables healthcare professionals to monitor vital signs remotely, allowing for a comprehensive assessment of cardiac devices implanted in patients without the need for relocation. 

By enabling the cardiology team to conduct comprehensive remote assessments, BioVU plays an integral role in improving the health of the community. A patient’s care team can assess their condition and identify potential complications early on, minimizing the need for unnecessary in-person appointments, reducing emergency room visits and inpatient admissions, and ensuring patients have peace of mind when they leave the hospital. 

“Integrating TeleVU’s telepresence technology into our workflow has propelled us to new heights in delivering efficient, high-quality care,” said Dr. Irving Tiong, Humber River Health. “Innovations like BioVU place the patient at the center of their care, empowering them with the tools to manage their health effectively.” 

The success of this project underscores Humber River Health’s dedication to challenging the status quo and leveraging technology to transform healthcare delivery. With the foundation laid for broader adoption, the future looks promising for patient care, hospital workflow streamlining, and optimal healthcare resource
allocation. 

With values of compassion, professionalism, and respect at the forefront, Humber River Health continues to light new ways in healthcare, continually seeking new methods to provide the community with the best care.



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